Customer Reviews

Great Money Saver

No deals being offered on the car we wanted with a highly inflated delivery charge. Daniel was able to find a dealer within 2 days with a saving of $1800. Don't bother ringing around. Use Daniel. Highly recommended.

First time user, won't be the last time!

As soon as I submitted a query (via FB), within 5 mins I received a call from the OA team - a super quick response so very pleased about that. Dealing with Glynn, it was then a seamless, stress free process. From discussing my SUV options, to listening to his recommendations/feedback and then giving him the go-ahead to place the order, it only took a few days. A couple of handy hints - it pays to have 3-4 car make options up your sleeve, as current wait times will probably impact what you end up ordering. As it stands, my car (second choice but still happy) is scheduled to arrive in Perth in January. The other hint is to consider bundling in accessories at the same time. Whether its a tow bar, car mats or a spoiler, you're likely to get a reasonable discount if you include any factory fitted extras from the get go. Happy days! This is such a good (and little known) service that I'll be recommending it to anyone I know, who is in the same boat. Thank you Glynn and the OA team - five stars.

Great service overall

I have used a car broker over the last 18 years. I decided to try another organisation as the experience had been, as time progressed, inconsistent. After having done the necessary research I settled on OnlineAuto.com.au as my provider this time around. I rang and ended up speaking to Daniel. The service provided was very thorough, thoughtful and professional, both for the new vehicle acquisition and, the sale of the trade vehicle. At the appropriate milestones Daniel would call and keep me updated or guide me through the next steps toward completion which was very streamlined (e.g. digital contract). I was also able to source the new Santa Fe Highlander within 10 days instead of the expected timeframe of 4 - 6 months. Overall, the process was great and the service was outstanding from my perspective.

Amazing customer service

First time use. Anaud wonderful support/communication. Highly recommend to everyone.

Takes the stress out of buying a new car

Contacted through autoexpert.com.au, from first communication Glynn from OnlineAuto have been friendly, professional and he provided honest advice. Glynn managed to negotiate a significant discount on a new Subaru WRX which I thought was nigh impossible given the demand of the car itself, stock shortages and long waiting lists across the car industry in 2022, I will be using this service in the future and recommending it to others, thanks Glynn.

Saved about $1000, got some extras thrown in

I spoke with Daniel after I had decided on a car I wanted to purchase, which has about 9 months waiting before delivery. Within a few days I had secured the car in exactly the spec/colour I wanted, saved about $1000, got some extras thrown in, and it will be delivered to my door. Why wouldn't you give them a call? It's free!

Craig (Car Buying Specialist) A+

Craig was great to work with from start to finish - personable and kept in touch every step of the way.

Simple and Easy

Huge thanks to Vuong, have used OnlineAuto previously when named Georgie and it is still the best service.

Super fast and easy, got a very competitive quote back within 1 day with all the requested added accessories.

Would 100% recommend to family and friends.

What a simple process

From the first contact Dom from OnlineAuto made the process so simple, no hard sell from a dealership salesman just honest advice, support & guidance on the best way to proceed. The only downside is having to wait til after Xmas for my new car to arrive, due to being a manual it had to be a special order.

Return customer

Couldn’t be happier with the service and discount I received with my Hyundai Santa Fe. The process from the first phone call to me holding the keys in my hand was so smooth and easy. I was kept updated, and had fantastic communication throughout the entire process. Even after I had received my car I received a call to ensure I was happy with the car and service. Definitely recommend, so much so I have returned to buy a second car.

Awesome service with big savings!

I am very pleased with the outcome of this process. It turned out better than I expected and I can highly recommend the good folks at OnlineAuto. They made the new car buying experience welcoming and straight forward, with the bonus of actually saving me several thousands of dollars off the dealership new car price. Thanks heaps guys!!

Would recommend them if you need a new car

Contacted OnlineAuto, knew the car I wanted and they did all the work in getting the car I wanted at a very good price. I was very happy with the service and would recommend them if you need a new car.

Nothing seems to be too much trouble

When my first choice wasn't available seemingly forever I thanked Dom and let it go. Had a rethink overnight and called Dom back to see if he would chase down another choice. Without hesitation he got on with it and came back next day with good news that a car had been located and was immediately available. No need to ever phone around or visit dealerships again. Buying a new car has never been easier.

Very happy with old style service in a digital age

Thank you Craig, for your unbiased advice, being retired I was a bit hesitant to purchase a car online without interacting with someone in person. Cars are not exactly cheap these days. After a 5 minute conversation with Craig about my needs Craig made the whole process easy and stress-free, we were contacted by the car dealer to finalise delivery date. Very happy with old style service in a digital age. Wow thanks again.

They listened to our needs and were super helpful

Shout out to Arnaud and Vuong for their patience, understanding and prompt replies. They listened to our needs and were super helpful in finding us a new car that we didn't have to wait months for. They worked great as a team, as one needed personal leave, the other stepped in smoothly to replace. Super grateful for the help and very excited for my new Mazda CX-8 arriving end of the month!! Thank you gentlemen :)

Great fast and hastle free process

I send an email with the description of the car I was after. Next day I got a phone call from Daniel to confirm all the details. In the afternoon i bought the car at a great discount price, without having to deal with the dealership.

Very good process

Used Auto Expert for our new car purchase, were contacted by OnlineAuto. Vuong was very polite, efficient and responsive to all enquires, delivering a seamless transaction with the Toyota Dealer. My experience has been far better than dealing with a dealer, in fact I’m still waiting for a price and availability from my local dealer. Any vehicle purchasing in future will be done the same way, very happy.

Prompt & Accommodative

Daniel from Onlineauto has been very helpful and a breeze to deal with. He was attentive to all my requirements and did his best to get me a decent deal in these different (Covid) times.